Measuring Success of Cooperative Collection Development
Title:
Measuring Success of Cooperative Collection Development
Author:
Bosch, Stephen Lyons, Lucy Munroe, Mary H. Perrault, Anna H. Sugnet, Chris
Appeared in:
Collection management
Paging:
Volume 28 (2004) nr. 3 pages 223-239
Year:
2004-03-29
Contents:
This report of the Working Group for Quantitative Evaluation of Cooperative Collection Development identifies ways of evaluating through quantitative measures the success of cooperative collection development activities. Following a literature review, the group developed four basic groups of performance measures including: resources or input data (numerical data like FTE, staff, items purchased, items in collections, etc.); financial data (library/group expenditures, unit costs, etc.); use data (use of electronic, print, or near print, documents delivered, etc.); and user satisfaction data. On the basis of a modified balanced scorecard approach, specific performance measures and underlying data points are identified that could be effective in measuring cooperative collection development efforts and determining if a cooperative collection development project reduced unit costs, increased access to information resources, and resulted in increased use and user satisfaction.