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What Hong Kong Patients Want and Expect From Their Doctors
Titel:
What Hong Kong Patients Want and Expect From Their Doctors
Auteur:
Smith, David H.
Verschenen in:
Health Communication
Paginering:
Jaargang 11 (1999) nr. 3 pagina's 299-310
Jaar:
1999-07-01
Inhoud:
Two studies surveyed what Hong Kong patients expect and want in relationships with physicians. The 1st asked about patient satisfaction with doctor manner, consideration, and concern. Patients were more satisfied with doctor manner than with doctor consideration. Doctor concern was seldom expressed. Overall patients were not dissatisfied with their doctors, however. Other factors like convenience and cost seemed more important. The second study asked participants to note which doctor behaviors they expected, were the basis for choosing a doctor, caused satisfaction, and caused dissatisfaction, and they wanted doctors to change. The behaviors were grouped into 4 categories: patient centered, doctor centered, doctor technical skill, and other. Participants consistently chose patient centered least frequently. The communication behaviors most valued by Hong Kong patients seem to be doctor centered. Other studies show a preference for participation and patient-centered communication, but these studies show that their absence is not an important influence on what patients want and expect in Hong Kong.
Uitgever:
Routledge
Bronbestand:
Elektronische Wetenschappelijke Tijdschriften
Details van artikel 153 van 155 gevonden artikelen
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