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| Titel: |
The Israeli experience of crosscultural misunderstanding: insights and lessons |
| Auteur: |
Schneller, Rafael |
| Verschenen in: |
Communicatio |
| Paginering: | Jaargang 15 (1989) nr. 2 pagina's 33-43 |
| Jaar: |
1989 |
| Inhoud: |
In this article the author deals with the misunderstanding of nonverbal behaviour. He presents relevant qualitative and quantitative data on misunderstanding based on tests administrated to both Ethiopian newcomers and veteran residents of modern Israel. He also discusses gestures in both cultures which are homomorphs but antonyms as well as what he calls “congruent” and “diverging” decoding, and the interpersonal and intrapersonal processes of misunderstanding. He offers a model of “Communication Quality” and introduces the concept of the “certainty factor.” For testing the level of nonverbal misunderstanding, the author developed the Schneller Israeli Emblem Test, which he administered to Israelis from eight countries. In the light of his relevant theoretical and conceptual approaches, Schneller's work yields important conclusions, so that this may be applied to other multicultural nations as well. Included in this contribution are also appendices with a total of 35 Ethopian and Israeli emblematic gestures. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
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