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  Identification of different demographical customer preferences for product conceptualization
 
 
Titel: Identification of different demographical customer preferences for product conceptualization
Auteur: Yan, Wei
Chen, Chun-Hsien
Khoo, Li Pheng
Verschenen in: Journal of engineering design
Paginering: Jaargang 18 (2007) nr. 1 pagina's 39-54
Jaar: 2007-02
Inhoud: Product conceptualization is widely accepted as a key activity in new product development. In product conceptualization, customer requirements play a crucial role. In today's competitive and globalized business environment, one decisive factor for a company to out-perform its competitors is its ability to incorporate customer preferences in new product development projects. This study aims at establishing an effective measure for evaluating demographic customer characteristics and detecting demographic customer differences in product conceptualization. For this purpose, an environment based on a four-domain modelling paradigm and a three-phase process is proposed. In this environment, a design knowledge hierarchy is postulated for representing design knowledge and a Kohonen association algorithm is adopted for evaluating the customer requirements elicited from diverse demographic customer groups based on a two-level decision-making scheme. A case study on wood golf club design is used to illustrate the proposed approach.
Uitgever: Taylor & Francis
Bronbestand: Elektronische Wetenschappelijke Tijdschriften
 
 

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