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                                       Details van artikel 6 van 13 gevonden artikelen
 
 
  Measuring to understand intangible performance drivers
 
 
Titel: Measuring to understand intangible performance drivers
Auteur: Johanson, Ulf
MÃ¥rtensson, Maria
Skoog, Matti
Verschenen in: European accounting review
Paginering: Jaargang 10 (2001) nr. 3 pagina's 407-437
Jaar: 2001-09-01
Inhoud: The present qualitative study explores what eleven Swedish organizations have systematically worked at to increase the understanding of the importance of intangibles as performance drivers. The present analysis is accomplished using a combination of evolutionary theory, knowledge-based theory and organizational learning. The results indicate that assets in an accounting sense seem to be of less interest than perceptions of activities that enable future performance. These 'enablers' are often customer and employee perceptions of individual, organizational and relational competence. The way for the firms to ascertain a continuous organizational learning process with respect to the value creation chain is to measure intangibles as well as to maintain organizational routines that ensure the transformation of measurement results into action.
Uitgever: Routledge
Bronbestand: Elektronische Wetenschappelijke Tijdschriften
 
 

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