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Journal description
All volumes of the corresponding journal
All issues of the corresponding volume
All articles of the corresponding issues
Details for article 8 of 8 found articles
| Title: |
The Roles of Justice and Customer Satisfaction in Customer Retention: A Lesson from Service Recovery |
| Author: |
Siu, Noel Yee-Man Zhang, Tracy Jun-Feng Yau, Cheuk-Ying Jackie |
| Appeared in: |
Journal of business ethics |
| Paging: | Volume 114 (2013) nr. 4 pages 675-686 |
| Year: |
2013 |
| Contents: | |
| Publisher: |
Springer Netherlands, Dordrecht |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 8 of 8 found articles
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