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                                       Details for article 4 of 55 found articles
 
 
  Analyzing the impact of service provider empowerment on perceptions of service quality inside an organization
 
 
Title: Analyzing the impact of service provider empowerment on perceptions of service quality inside an organization
Author: Goodale, John C.
Koerner, Melissa
Roney, Jennifer
Appeared in: Journal of quality management
Paging: Volume 2 (1997) nr. 2 pages 25 p.
Year: 1997
Contents:
Publisher: Published by Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 4 of 55 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands