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  A content analysis of outcomes and responsibilities for consumer complaints to third-party organizations
 
 
Title: A content analysis of outcomes and responsibilities for consumer complaints to third-party organizations
Author: McAlister, Debbie Thorne
Erffmeyer, Robert C
Appeared in: Journal of business research
Paging: Volume 56 (2003) nr. 4 pages 11 p.
Year: 2003
Contents:
Publisher: Published by Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

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