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                                       Details for article 4 of 22 found articles
 
 
  Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model
 
 
Title: Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model
Author: Zhao, Ling
Lu, Yaobin
Zhang, Long
Chau, Patrick Y.K.
Appeared in: Decision support systems
Paging: Volume 52 (2012) nr. 3 pages 12 p.
Year: 2012
Contents:
Publisher: Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 4 of 22 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands